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1 reviews | Active since Jan 2013

04 May 2021, 13:45

TymeBank alleged banking deposit error

I usually field deposits to my Tymebank account without issue from PicknPay, regardless of branch.

Apparently yesterday, at the Chatsworth KZN branch, I was approached by Evashni in tandem with Linda, that there was a shortfall in a deposit I made over the past few months. Mind you, NO paperwork nor proof of this shortfall was presented to me except a claim that I somehow had not afforded them a R 1,000.00

From what do I know about large deposits made at this Chatsworth branch is that, they are vetted and confirmed by a Supervisor, Lindelani. He apparently did not remember me and the situation reached a point of me virtually being strong armed to 'pay up'. This included a Floor Manager, Mohammed.

I demanded to see the Store Manager, Sibusiso, who painfully explained the situation to me. I indicated clearly, that I don't recall all personal interactions with employees when making deposits, as I do very many, but it is NOT my job to vet deposits. This was done by both Evashni & confirmed by Lindelani. If there is a shortfall, BOTH need to cover set loss!

The agreement with Tymebank & PicknPay is convenient but if this is the way things are being handled on a national scale with discrepancies, then it's best I avoid BOTH companies.

This deserves serious review herein

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