LS
Lesedi S

1 reviews | Active since Sept 2011

22 Aug 2018, 11:21

TWIN**** WITH MACHINICAL FAULT

Good day I bought a washing machine from Pick n Pay Greenstone. I wrote them an email more than a month ago notifying them in May 2018 I bought Defy 1400 Twin**** washing machine. The machine does not function well. When I wash, the water runs into the tumble dryer and when I have to dry the laundry it becomes a problem because there's water from the washer which is either dirty or soapy. I have been using twin****s for years and this is the first time happening.

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Aug 2018, 13:56
Official

Good day Lesedi,

Thank you for taking the time to write to us.

Please accept our apologies for any inconveniences caused to you.

We are busy addressing your complaint with our store account team.

We value you as a loyal Pick n Pay customer and appreciate your feedback to enable us to improve on our services and products.

Kind regards,

Thabisile Macuacua