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Preshanthan P

1 reviews | Active since Oct 2018

01 Oct 2018, 14:22

Tv Set with receipt and without tv box why cant they accept the tv ?

I recently purchased a 32 '' led tv set from pick n pay on the 18 of march 2018. and just last week it stopped working.I went into the store with the tv set in my hand with the tv remote as well,and the last at the information desk was not accepting the tv with out the box. I dont have the box but i do have the reciept of the tv . Where do i go from here because the tv set is R2100.00 which is alot of money .

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Replies (1)
Pick n Pay
Pick n Pay's reply03 Oct 2018, 14:04
Official

Good day Preshanthan Pather,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the inconvenience caused, you did not provide us your number or the store name. Please send us an email to *** with the store name and your contact number.

We value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Pick n Pay Team