1 reviews | Active since Oct 2018
tv set with out box not good enough to be taken back for repairs.
I recently bought a tv set and i disposed the tv box but i have the receipt .the tv set stopped working so i decided to take the tv set back to pick n pay cause of the warranty the set came with .The supervisor refused to take the tv set cause it was not in a box although i have proof of puchase .
Hi Preshanthan,
Thank you for taking the time to write to us regarding your concerns.
As per the T's & C's of our returns policy goods being returned will only be accepted in its original packaging and in its original condition.
Please view the T's & C's here. >> http://www.picknpay.co.za/general-detail/returns-policy-2
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Customer Care Consultant
Hi Preshanthan,
Thank you for taking the time to write to us regarding your concerns.
As per the T's & C's of our returns policy goods being returned will only be accepted in its original packaging and in its original condition.
Please view the T's & C's here. >> http://www.picknpay.co.za/general-detail/returns-policy-2
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Customer Care Consultant