TV Repair Lies and Swindle

6 weeks later and PnP is still to contact me about a TV repair at Hyper Ottery. I have phoned at least 15 times to get updates. Being forced to wait for very long periods before there is any answer, and then 3 out of 4 of the answered calls are then transferred and cut off after waiting forever again. I have just spent 30 minutes waiting for answer, one call cut off as soon as it was answered, and one going into hold and being cut off eventually. 30 minutes TODAY alone. Apart from the PATHETIC PnP telephone manners, I was told 1) 4 WEEKS AGO that the TV was repaired and in a test, and I'd be contacted within a day or 2. 2) 2 weeks ago I get told that they are waiting for spares 3) Today I couldn't even get through to repairs being cut off repeatedly and eventually some stroppy ****** tells me that he has to deal with irate customers like myself all the time and is not threatened by my escalation. Eventually I am told today that the TV is not even there. NOT THERE. Are they renting the customers TVs out or what the hell is going on here? 6 ****** weeks! Never been contacted! What kind of ****** circus are you running here? Apart from the fact that another **** story about parts not being available because the TV is so old. So old? 3 years! Is that GOODNESS? Is that DOING GOOD? Where every PnP appliance >3yrs is unrepairable and is thrown on the ******* heap, more landfill and hazardous waste materials therefore requiring replacing every 3 years? Is that environmentally friendly? Is this the forth leg of the bloated Ackerman table, tearing the money out of your customers hands. GOODNESS my ****! ***** and *******. Disgusted! ****ed off! Appalling!