KC
Katherine C

1 reviews | Active since Apr 2016

18 Apr 2016, 11:28

TV broke after 2 months

Hi, my elderly Mother was bought an Aim LCD TV last year from Pick n pay and she never got a receipt.<br> The TV power supply suddenly went off and never came back on. This was only after 2 months.<br> When I called Pick n Pay they said there is nothing they can do without proof of purchase.<br> The product clearly states on the box that it was packed for Pick n pay. <br> Also surely the manufacture warranty still stands and why cant they track the sale via serial number or something.<br> I feel this is a very unfair situation.<br> Please help.<br> Regards<br> Kathy

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Apr 2016, 12:03
Official
Hello KClidaras,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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