Trust completely broken!!! Don’t deduct and not deliver.

I am SO mad at Pick & Pay. I order food online for my Family out of necessity and can understand that the item might not be in stock and that they will either warn you, or not charge you when they pack your items. Unfortunately this hasn’t happened and I was charged for it. More than half of the goods weren’t delivered and I ordered this so I could know my Sister has a good birthday. I can’t do much for her, but thought knowing that she has some treats and good food to eat, it will make us happy. What a disappointment Pick & Pay. You advertise your business as a company caring about families, but I’ve had so many disappointments I don’t believe I could ever trust you again. I gave you a chance when a simple item was not delivered and 2 months later I haven’t even had the courtesy of a reply. If you can’t serve the people and deliver, don’t deduct my money and not deliver.