Treated like garbage

I bought three packs of county fair chicken on Friday, Saturday afternoon I defrosted it to braai the evening. After taking it out of the water to clean it stank so bad my guests could smell it. I had no choice but to put all 15 pieces in a bag. I had to braai sausage and cheese sandwiches for my guests. Yesterday I take the stinking chicken back to pick n pay, calmly express my dissatisfaction. The girl working at customer care phones management and has a whole discussion in a languages I don't understand ( unprofessional) eventually I asked to see the manager. SIVIWE FLOOR MANAGER, now I've never met a manager with less people s****s. Instead of fixing the situations he created a scene and made everything much worse. Keeps telling me he can take me to "his" fridges. Point I made was this is the SECOND time at the pick n pay ending up with off meat. He then goes on about me not having my till slip. WHO KEEPS A TILL SLIP FOR CHICKEN. anyway I told him I purchased with my card n I know it can be traced this way. He **** n said they cannot. I firstly feel humiliated, secondly being treated as if I ****, really offended me. I am disgusted on how I was dealt with. I came home n searched for my slip. I found it. I'd like to see how pick n pay fixes this. As you have just about lost a customer. Was this at any other huge retailer, a manager, would have done his best to sort the situation out then n there. I can definitely say your managements attitude is what's got me to this point.