SM
Sam M

1 reviews | Active since Dec 2017

26 Mar 2018, 15:13

Treated as an irritant when withdrawing cash

I went to pick and pay in Morning Glen (Gallo Manor) to withdraw R120. Cashier took long to service me and when I requested change of R50 all cashier's refused even when I could see the change. The question I am asking is why is pick and pay allowing bank withdrawal service and then treat us as irritants when requesting this service?

0
Replies (2)
Pick n Pay
Pick n Pay's reply28 Mar 2018, 09:49
Official

Good day Sam,

Thank you for taking the time to write to us.

Kindly note that we are addressing your complaint with our Management team and will revert with feedback.

Kindly accept our sincerest apologies for any inconvenience caused.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Anwar Mooideen

SM
Sam M's update29 Mar 2018, 08:34
Reviewer Update
Hi, Thank you for taking this matter seriously and giving it appropriate attention.