1 reviews | Active since Jul 2016
Took my money
Hi on the 15th in the afternoon I got an SMS from my bank , pick n pay golden sun debited R96.97 and I did not place any other for the Friday, I feel like all the pnp now has access to my cards. I thought this was safe, how can lcl golden sun va take money from my account. I sent email to pnp online and no one called. How do I trust this online purchase from now on. I stay in the Vaal and I don't know this pnp.
Good day Lindiwe,
Thank you for taking the time to write to us.
Please accept our sincere apologies for any inconveniences caused.
Kindly forward us a copy of your bank statement which reflects the deduction by Pick n Pay to enable us to follow up on this for you.
Should the amount reflect as as reservation on your statement, please speak to your bank and give them authority to release these funds to your account.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Lindiwe,
Thank you for taking the time to write to us.
Please accept our sincere apologies for any inconveniences caused.
Kindly forward us a copy of your bank statement which reflects the deduction by Pick n Pay to enable us to follow up on this for you.
Should the amount reflect as as reservation on your statement, please speak to your bank and give them authority to release these funds to your account.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas