1 reviews | Active since Feb 2017
Told me the slip are more important than customers.....
Got a top from pick and pay... Took it back after one wash and wear... filled with holes and strings.... Took the same one and lost the slip... Again the same story... And then pick and pay told me the slips are important I understand but are you customer's less important than a **** slip... pick and pay hyper brackenfell... I just left it at information desk with OLIVIA hope you get your staff wearing that **** you sell...
Good day Florence,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality & bad service received. Please forward us a picture of the top to *** .
We have checked both smart shopper cards for your purchased however we were not able to track this shop.
Kindly take note that card number *** is currently not registered. Please ask your husband to swipe the card in store at the kiosk machine and enter his id number when prompted.
To link both card you & your husband will need to complete an household merge form in store.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Florence,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality & bad service received. Please forward us a picture of the top to *** .
We have checked both smart shopper cards for your purchased however we were not able to track this shop.
Kindly take note that card number *** is currently not registered. Please ask your husband to swipe the card in store at the kiosk machine and enter his id number when prompted.
To link both card you & your husband will need to complete an household merge form in store.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas