TM
Tshepo M

1 reviews | Active since Jul 2012

31 Mar 2015, 21:36

Tiramisu and MOULD Fresh Cake

So, on the 30th of March 2015, I walked into pick n pay mulberton after a long days work, to do some shopping and possibly get fresh food. The excitement of seeing a 'Fresh Tiramisu cake' led me to take a 20cm 'Freshly Baked' cake home for my family to indulge in. Get home, and I discovered that there is new cake flavour at Pick n Pay. I was introduced to Pick n Pays' new Tiramisu and MOULD fresh cake which had a sell by date of the 2nd of April 2015. I thoroughly enjoyed your moulded bake, and I would like everyone out there to try it some time. So if anyone out there would like a slice of Pick n Pays new Tiramisu mould cake, head down to your local PNP store, ask for the freshest Mould Cake, they will even smile and guarantee you that is was baked a day ago.

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Apr 2015, 09:52
Official
Hello TshepoTpm,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor quality of the product.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***