tiny tots

Item: Pick n Pay
Rating: 1
Author: Shaun G

as of from the beginning November 2019 i have been looking for the tiny tots size 6 diapers from pick n pay Kliptown and every week i have been promised that it was ordered and still every time i get there its not there. my son has cerebral palsy and is dependable on these diapers. its a perfect fit for him and this specific store is close to home. now we have to take a taxi to Maponya to get these diapers. the management staff at the store has been very helpful even retaining a few of these diapers at the maponya store however its costly to keep taking a taxi to maponya every time his diapers are running low.

Helpful (0)

Replies (2)

Pick n Pay's replyOfficial

10 Feb 2020, 12:40

Hi Shaun,

Please accept our sincere apologies for the delay in response.

We were unable to respond sooner due to a few technical difficulties on this site.

We have spoken to Gloria at the store who will give you a call to assist in getting the size of diapers you require.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team

Best regards,

Pick n Pay's reply10 Feb 2020, 12:40

Official

Best regards,

Shaun G's updateReviewer Update

18 Feb 2020, 10:37

So i went to the store after i had to go all the way to maponya and was advised that the order was placed but nothing delivered yet. the store in maponya also didnt have any of these diapers left. we had to ask a family member to courier a pack from Mall of Africa. is it that you guys dont stock these diapers anymore or is it jus that you dont care about the demand of this specific size.

please do advise as it is really becoming an inconvenience as this is the only size that fits my Son that has a condition.

should we find another place that has a better supply of diapers in this size cause we have been way to loyal to your brand and your stores.

Shaun G's update18 Feb 2020, 10:37

Reviewer Update