Till settings

Item: Pick n Pay
Rating: 3
Author: Laura B

It should not be necessary for customers to repeatedly check their till slips prior to leaving the store.

Marked down items are either on the wrong shelf or they ring up at full price and not the special price.

Then, you wait for 30 minutes to receive the difference which is in some cases only R7.

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

01 Dec 2023, 12:23

Hello Laura, Thank you for reaching out to Pick n Pay Customer Care team. Kindly note that we have escalated the query to the store, they should be in touch with you soon. For your records, please see reference number - ***. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***. Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team

Best regards,

Pick n Pay's reply01 Dec 2023, 12:23

Official

Best regards,