Till ****
So today I went to buy a few necessities at pick n' pay the workshop in Durban and as I was taking my items I was calculating when I got to the till my calculations didn't match the amount due,it was higher,I then paid the due amount and went home,I sat down and looked at my till slip and discovered that there's 2 items that were added that I don't have or know anything about them,would like to have this investigated by the business it might not be much money that I was ****med or mistakenly charged for but it still mine and we don't know how many people have such cases....I still have the receipt.
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Pick n Pay's replyOfficial
02 Oct 2020, 05:52Good day Sphumelele, Thank you for taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply02 Oct 2020, 05:52
Official
Good day Sphumelele, Thank you for taking the time to address your concerns with us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,