AS
Abednigo S

1 reviews | Active since Jun 2017

14 Jun 2017, 10:20

till operators

<p>i got to Pic n pay at protea glen mall sunday morning to buy a few things.</p> <p>i then go to the keeosk to pay and when i get there 3 pic n pay wokers are behid the till telling each other last nites stories and fixing each others hair. anyway one custor paid before me and i got distracted and pressed my phone. this costomer then went away as they were done, then i over hear this till operator saying too the other one standing next to her. "THIS GUY WANTS ME TO SAY NEXT CUSTOMER TO HIM, FOR WHAT REASON " i was so socked at what she had said so i confronted her askingf her why would she say that to her freind and not inform me once done with her sale, she then went on to tell her that its a sunday morning and i must not ask her such question couse even so i did hear her tell the freind "THIS GUY WANTS ME TO SAY NEXT CUSTOMER TO HIM, FOR WHAT REASON ".</p> <p> </p> <p>iv once worked for Pic n pay at Trade route mall and the customer cervise given to customers there is so highly i did not expect such poor treatment from someone that woke up in the morning saying they are going to work.</p> <p> </p> <p>can management at Pic n Pay (Protea glen mall) pull up their socks as customers are being treated like dirt.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply14 Jun 2017, 11:40
Official

Good day Abednigo,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas