tI
tasneem I
1 reviews | Active since Mar 2021
01 Apr 2021, 17:09
This place should be closed
The worst business ever. I had an ugly fall in your n1 city branch on Sunday. Still sitting with serious pain yet nothing has been escalated. I have not spoken to one person from head office. Nothing has been done about the situation. I have now decided to take legal action.
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Replies (1)
Pick n Pay's replyOfficial
02 Apr 2021, 09:24Hi Tasneem,
Thank you for your reaching out to us for assistance.
We would like to sincerely apologize for the delay in our response, for our team and hope that you are well.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards
The Pick n Pay Team
Thank you for your reaching out to us for assistance.
We would like to sincerely apologize for the delay in our response, for our team and hope that you are well.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards
The Pick n Pay Team
Best regards,
Pick n Pay's reply02 Apr 2021, 09:24
Official
Hi Tasneem,
Thank you for your reaching out to us for assistance.
We would like to sincerely apologize for the delay in our response, for our team and hope that you are well.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards
The Pick n Pay Team
Thank you for your reaching out to us for assistance.
We would like to sincerely apologize for the delay in our response, for our team and hope that you are well.
We have raised this as a complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: ***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards
The Pick n Pay Team
Best regards,