1 reviews | Active since Jul 2013
This is the best store for 2015
I went into a Pick n Pay store last night to do shopping and received the best service in my shopping history. It just reminded me why I shop at the store on a daily basics. The store has extended hours but yet the staff and manager still delivery the best service.The cashier did not rush me but was helpful. But the supervisor blew me away, she delivers on the promise on great service. Every time I go to the store she is always helping customers with a smile. Even the management team at the store is the best. Great work guys, keep it up. And thank you for my great experience shopping.
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Today I write this review do upset that a store I rated store of the year is now a store I can not stand to shop in. On Saturday my husband went to pick n pay to purchase items to the value of R240.76 and want cash back for R700. The machines were offline but the cashier still wiped my card twice for R940.76 and once R240.76 and then told my husband to go draw the money from the in store Nedbank ATM. The first amount of R940.76 came back into my account as a correction at midnight on Saturday, but the other R940.76 went into being banking into their account. This has cas me stress as now I have get statements from my bank, walk to pick n pay to sort this out. When clearly the cashier should have known better, if machine was offline why with you keep swiping my card. To top it off this is an inconvenience to me. I am really upset. When I have spoken to her she has this short term memory loss, even after my husband has spoken to her. This is not something I would expert from pick n pay. But I hope the manager that I spoke to earlier today does help. This is so embarrassing as the store was so full with people I know.
Today I write this review do upset that a store I rated store of the year is now a store I can not stand to shop in. On Saturday my husband went to pick n pay to purchase items to the value of R240.76 and want cash back for R700. The machines were offline but the cashier still wiped my card twice for R940.76 and once R240.76 and then told my husband to go draw the money from the in store Nedbank ATM. The first amount of R940.76 came back into my account as a correction at midnight on Saturday, but the other R940.76 went into being banking into their account. This has cas me stress as now I have get statements from my bank, walk to pick n pay to sort this out. When clearly the cashier should have known better, if machine was offline why with you keep swiping my card. To top it off this is an inconvenience to me. I am really upset. When I have spoken to her she has this short term memory loss, even after my husband has spoken to her. This is not something I would expert from pick n pay. But I hope the manager that I spoke to earlier today does help. This is so embarrassing as the store was so full with people I know.