thieving, glass advertising and just rude
<p>I wen to pick n pay did my shopping because the savings draw you in. I got to the till and to find the "savings" were not savings,which shows the false advertising there were eet sum more biscuits 2 for 20 rand which seems good, when I ask them to void it I get such attitude and the lady starts talking Zulu to her mate, I then see they've charged me for it which is fine it's 20 rand but they didn't even give me the biscuits and still had attitude and the audacity to ***** my money, I then ask for assistance and had to wait and extra 15 mins. The lady assisting also gave me attitude and slapped down my slip on the counter. My family and I have spent spent lot of money there over the years but I WILL NEVER SHOP AT PICK N PAY AGAIN!!</p>
Good day Sarah,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Sarah,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
