SS
Shriya S

1 reviews | Active since Jun 2019

26 Feb 2023, 12:20

*******!!!

I’m tired of the poor customer service I’m receiving utilising Pick ‘n Pay asap.

order *** (2023-01-23) - I received Rotten strawberries and mouldy black berries, to my disbelief I immediately sent through many pictures to customer service and I was only awarded partial refund! I have paid for something I was unsafe and I’m pathetic condition. Both items being R100 I only received R50. Micheala Julius Assisted me.

Order #*** (16 Feb 2023) - my delivery guy came back for my items because the store had asked him to do so. No one assisted me in this regarded

Order #*** (26 Feb 2023) And now 4 of my items are missing. My finish dishwasher tablets, raid mosquito killer, handy handy pinefresh cleaner & harpic fresh power.

I’m sick and tired of this pathetic customer service. Stay away from these lying *******!!!! This app is not for customers to save money, rather for us to waste money and receive unsafe food items. I have lodged another complaint yet again for my last order and I am certain they will not respond to it!

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