*******

I have send an email to customer service on 18 Nov at 19:19 and received receipt of email on same day ...

Good day

On Friday 13 November around 13:43 I purchased the 1,5 less sugar coke ( 4 quantities) was supposed to be R48 but was charged R63,96

2 slap chocolate supposed to be R24 but charged R33.98

Lemons 4’s was markdown to R18.00 from R28.99

I used my smart shopper card ***

Pls find attached receipt and the specials

Unfortunately I won’t be able to get to Pick n pay Cape Gate , I’m on the road and working away from home .

Hence I address it here . I feel ****** n if I saw this at the till I would’ve returned those goods .

I need my money back in a form of a voucher or in my smart shopper card . How do I trust pick n pay again , these items were Also advertised in the shop . This is day light ******* ...

but I’m on the road most of the time ..

Pls need my money back not interested in your ********* behavior

For pictures check my original email 8 November from email