***** and know one taking responsiblity

On Saturday 31 Jan 2015 myself and my husband went to pick & pay to pay a third party I had cash R1050 which I gave the cashier and my husband was to swipe R100.00 on his card, which we told the cashier can you please swipe the R100.00 from my husband's card first as he was in a hurry which she did, when my husband asked for the a slip the cashier advised that there is no slip which my husband processed to leave the store, on his way out he received an sms which confirmed he had been debited R1150.00 which is incorrect he came back to the store and told the cashier as to what she had done but she kept insisting that she only swiped for R100.00 on his card and he then asked again for the slip she refused which he than called the supervisor and Manager at this time even the packer saw what was happening and told the cashier she was wrong and told her to apologise to my husband for her mistake which she refused and said there is no mistake, we told this up with the sup/Manager and they revised the payment they said the payment should reflect immediately to date 4 February 2015 the payment is still not reflecting and we also have bills to pay, this is unacceptable