IH
IAN H
1 reviews | Active since Jul 2011
02 Feb 2015, 19:49
They promise the world and deliver NOTHING!
I reported them recently and as per ALWAYS they promise to contact me. Needless to say since then NOTHING, except a lame excuse for the parking debarcle.(not even from them). Even worse they send an email to me asking me how I find their service. I say \none existent"Trying so hard to not swear right now. I am totally fed up with their blatant lies and yet you have the cheek to say they respond. Lie more like! They ignore customers on their website and \""pretend\"" on this page... Guess I have to move my regular shopping due to their complete disregard for their loyal customers! Filled in my number but fully DOUBT they will have the respect to phone said idiot who was a loyal customer!"""
Helpful (0)
Replies (1)0
Replies (1)Pick n Pay's replyOfficial
03 Feb 2015, 10:47Hello ianhale65,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply03 Feb 2015, 10:47
Official
Hello ianhale65,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
