AM
Aphrodite M

1 reviews | Active since Feb 2014

09 Dec 2015, 22:03

They **** to me.

I wrote a report about the very same store about a month or 2 ago about certain stocked items, the store called me to find out what happened and made empty promises ever since they called me I'm still waiting for them to call me back and tell me when the stock is available I went back to the store but to my surprise the stock was there I believe they have turned me into a fool once again could this matter be resolved, I still want all those products at the price they were on sale on it is not my problem that they did not contact me. seemingly they do not take customer service as priority thank you.

0
Replies (1)
Pick n Pay
Pick n Pay's reply10 Dec 2015, 08:15
Official
Hello aphromoloi,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,