RN
Roxanne N

1 reviews | Active since Jan 2018

06 Feb 2018, 08:05

They don't realise how important customers are to them...Without clients ur store won't be successful...

They called me on Wed 31 Jan as soon as this post went up and asked what I wanted and stuff and I told them my rain check expires on the 3 Feb but the lady said no problem they would get my stuff...Coz I wasnt prepared to run around 4 another rain check renewal...Tomorrow is a week after the call but no response...That call was just to keep me quiet for a little while...Gosh they should just learn from Spar and not give out rain checks...NO stock and that's it coz now they keep lying coz they made a mistake with the price.No1 ever sells it sooo low coz I'm a frequent buyer of it.

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Feb 2018, 12:46
Official

Good day Roxanne Naicker,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

Kindly accept our apologies for the bad service, we are following up on this.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Thabisile Macuacua