theft/****

Item: Pick n Pay
Rating: 1
Author: Quintas F

Just a warning for anyone shopping at pick n pay clearwater mall, check your slips. I was charged for cash withdrawal intentionally without asking for it. On returning to clearwater mall to query the cashback on my till slip, the supervisor doing her job very slowly passed on what I had said to the manager however, instead of saying that I had not requested cash back as I had told her, she told him I did. I think there are more than just one teller involved in this and I urge people to check their slips because R100 from 50 people a day is a lot of money in these harsh times.

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Replies (1)

Pick n Pay's replyOfficial

30 Jun 2020, 08:46

Good day Quintas, Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***or ***
Email address - *** - *** - ***
Kind regards,
The Pick n Pay Team

Best regards,

Pick n Pay's reply30 Jun 2020, 08:46

Official

Best regards,

theft/****

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