AK
Adel K

1 reviews | Active since Nov 2015

30 Aug 2016, 08:23

Theft at Hyper Greenstone

<p>On Friday afternoon I did my monthly grocery shopping, so it was a lot of groceries! I have always had good service from this store, which is why I drive from Kempton Park to shop there. However this time was different, while unpacking my items, i noticed one of the cleaning refills was leaking, I asked the cashier K****tso Tshwale, if someone could replace it or if I should, she told me I need to go, so I left the till (till number 11), to replace my item. I get back, finish unpacking, pay for my good and leave. I get home and pack my groceries away and I notice there is only one packet of 500g lean mince when I know I took 2, I notice that the sandwich ham I got at the deli is missing as well as a 1kg packet of PNP chicken & cheese vienna's. All of which are on my till slip! All of this totals up to R119.59!!!! The total on my till slip R3469.62, this is probably the lowest amount I have ever spent there, so I am not doing this because I am cheap, I am doing this because it is unacceptable that I get ****** when I spend my hard earned cash there! The time stamp on my till slip 26.08.2016 15:34</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Aug 2016, 13:20
Official

Good day Adel

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the missing items. We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen