the worst service ever

<p>just when I thought that the state capture report and the recall of the finance minister were bad Pick n Pay made that look like a child's play because the consultants are not properly trained I called the pick n pay customer care and the agent was not professional at all, she did soft s****s at all. when you assist a customer you confirm the details especially when performing the security check, I was giving the agent my ID number and she just said that "I'm listening to you on my side instead of confirming, hold process not followed. i have the recording of the call in case you don't record. Sindi the agent I spoke with should work for the city of Johannesburg call centre not pick n pay. please call me with feedback regarding this disgusting service. </p>