1 reviews | Active since Mar 2012
The worst continues service I've ever seen.
The service is beyond pathetic. When customers are held up and the cashiers are asked what the hold up is they either ignore you, shrug their shoulder or engage in an argument with the customer. Peak time at PnP means that they will have skeleton staff. There will be one person at the cold meats department and you are lucky if he/she assists you. I know how the scale at fruit and veg department works so I price my own goods. The cashiers are the worst in the country regarding professionalism. Always engaging in loud conversations about the weekend and a lot of the time they will sort out arguments right in front of everyone. The one supervisor got ticked of with the one customer and started giving her mouth because she was proven wrong on a price check and what ever you do, DO NOT go to the kiosk. You WILL be held up forever! I have noticed that the cashier will make an effort to waist as much time as possible so that some of the customers will leave because they are tired of waiting. This will go on the whole day. This store is also without any doubt the most dirtiest, disgusting PnP I have ever seen in my entire life.
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number :***
