NS
Nomonde S
1 reviews | Active since Dec 2020
24 Dec 2024, 10:47
The worst!!!
I'd I could I'd give them minus 1 star haibo I've been waiting for my order for 3 hours...... I will stick to the to checkers 60, cause wow pick n Pay is the worst ever
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Replies (1)
Pick n Pay's replyOfficial
27 Dec 2024, 16:01Hi Nomonde,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience via Asap.
Pick n Pay asap! strives to get your order delivered fast and fresh in as little as 60 minutes from when you place your order.
Please note that the following reasons for the delay other than the influx of orders:
Please note: delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience via Asap.
Pick n Pay asap! strives to get your order delivered fast and fresh in as little as 60 minutes from when you place your order.
Please note that the following reasons for the delay other than the influx of orders:
- The first stage of acceptance is when the app receives your order for the store and goes into a queue as there are other orders that were placed prior.
- The second and final stage is when the store accepts the order and starts there picking process.
- Driver availability also plays a crucial role when there is an influx in orders.
Please note: delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply27 Dec 2024, 16:01
Official
Hi Nomonde,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience via Asap.
Pick n Pay asap! strives to get your order delivered fast and fresh in as little as 60 minutes from when you place your order.
Please note that the following reasons for the delay other than the influx of orders:
Please note: delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience via Asap.
Pick n Pay asap! strives to get your order delivered fast and fresh in as little as 60 minutes from when you place your order.
Please note that the following reasons for the delay other than the influx of orders:
- The first stage of acceptance is when the app receives your order for the store and goes into a queue as there are other orders that were placed prior.
- The second and final stage is when the store accepts the order and starts there picking process.
- Driver availability also plays a crucial role when there is an influx in orders.
Please note: delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,