TG
Thamsanqa G
1 reviews | Active since Jan 2019
13 Oct 2019, 17:04
The worse attitude received at Trade Route Mall Pick n pay from a cashier.
On the 9th October I decided to grab a few items at pick n pay, the cashier (Mangi) who assisted me was very rude when I asked her if she could pack my items for me and refused and called me lazy.
I do not know how does an employee get the nerve of calling a customer LAZY the impression she left after saying that clearly shows that Pick n Pay are only after your money she did not even give me my world cup ticket which customers can get after making purchases.
Can management work on customer services right now its pathetic.
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Replies (1)Pick n Pay's replyOfficial
14 Oct 2019, 09:51Good day Thamsanqa Gumbi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply14 Oct 2019, 09:51
Official
Good day Thamsanqa Gumbi,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
