rS
rosemary S

1 reviews | Active since Mar 2009

20 Jun 2015, 13:32

The newest Skip gave me a rash

After having experienced such a rash from Soap powder before whilst lliving overseas. when Skip decided to put in something that causes allergies in the newly marked packet I took the product back to pick and pay and they gladly replaced it. Actually they had the old packet still in store. The rash has now gone after getting back to the old product. However it is Tshepo's insistance on my getting service from The manu****urer who did not respond to me that I am praising. He doggedly has continued to attend to my complaint. CONGRATULATIONS ON A JOB WELL DONE TSHEPO.

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Replies (1)
Pick n Pay
Pick n Pay's reply22 Jun 2015, 10:49
Official
Hello skirish,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***