1 reviews | Active since May 2016

20 May 2016, 12:11

The most horrible experience ever

<p>So I went to Pick n Pay on the 19 May 2016 en there was a pack of simply chicken viennas and they had a a price tag of R21.99 on them for 24 so I took 2 packs thinking what a bargain, so i to the till to pay en when the teller scanned the viennas the price was R68.00 so I asked the teller what was going on, so she said maybe if she swipes the smarm shopper card the price will go down, so I gave it to her but the price did not go down. She then decided to go to the fridge en check this with me, so we went en checked en saw that price for R21.99 too but could not understand why was she not getting that price when scanning, so she decided to call the supervisor whi also went with me to the fridge en saw that price en could bot understand what was going on so the other guy workibg there came and he said that those viennas on sale are sold out so I asked why did they pack the wrong ones there en he did'nt care en said thats the price I must take it or leave it en started being rude towards then I requested for the store manager who could not apologise too till I told him thats all Im asking for. I was treated like a brainless being en I hated every moment at that store.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply20 May 2016, 12:57
Official

Dear Simphiwe

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***