The most DESPICABLE service imagineable!!!!!

<p>I ordered groceries online with Pick 'n Pay. The scheduled delivery date was the 31 October 2016 between.7 & 8 pm. The driver arrived at 8 pm minus an entire container of my groceries. On 1st November 2016, just after 8 am, I contacted their so-called 'customer care' on ********** 030. I was informed by the woman that answered that they had forgotten to pack my container and that delivery would be made that same day to me. I received no apology! I called back to ask if they will deliver my forgotten items after 5pm, as I was at work. During the same day I made 6 calls in total to them, the last one being around 6 pm. I was ensured that I would receive my groceries tonight (1st Nov 2016) and delivery was scheduled for between 6 and 7 pm. Well it's now 8:30 pm. No delivery!!! Again!!!! I spent almost R80 in calls to these *********** people and still don't have my missing groceries, but they were quick enough to deduct my money for them!! Bare in mind, the missing groceries consists mainly of meat, which has now being sitting for 2 days somewhere!!! I can't wait to hear these useless idiots excuses tomorrow!! I pity the one that answers my call!!!! </p>