The most atrocious customer service
<p>Wow, I'm in awe of the sort of service I was rendered or the lack off! I called Pick n Pay at 4pm asking if they had a fidget spinner, the guy I spoke to said he wasnt certain however someone would call me back and let me know within 2 minutes. After 4:30pm I then made a follow up call and now know one knew what I was speaking about however the lady that picked asked that I leave my number again someone would dfeintely call me back. Just after 5pm I called back and spoke to the first guy I spoke to and he confidentaly said he doesnt deal with that Merchansie and doesnt know, while I was trying to talk to him he then hung up on me. I've never had such a bad experience with a Pick n Pay still in shock that it's okay for employees to hang up on customers.</p>
Good day Nombuso Mashangu,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Nombuso Mashangu,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
