MT
MrT T

1 reviews | Active since Apr 2010

17 Mar 2015, 10:50

The Little Things Also Make Us Happy!

I just have to share a small but nevertheless positive experience I had last Thursday or Friday at Pick n Pay Observatory. I was in the process of getting a cash withdrawal through a cashier named Reyaz. He prepared the amount I had requested and then took the time to change it to smaller notes and coins when I later I explained to him that I was hoping to get the cash in smaller monetary units. This is worth mentioning because it's a good experience and more importantly because not all cashiers are concerned with keeping the customers happy and acceding to shoppers' reasonable demands.<br> Thank you Pick n Pay. Thank you Reyaz for service with a smile.<br>

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Mar 2015, 14:09
Official
Hello MrTL,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***