The Filty,Noicey, Wrongly priced goods in Pick N Pay.

Hellopeter. I find myself terrified and defeated this afternoon after experiencing the most horrible experience at this store. The big question is,what dose customer service really mean at Pick N Pay? What are the standards that Pick N pay want to maintain and sustain? Is it a culture that in Township stores,people who spend their hard earned money shopping do not deserve first grade service,firstly the store is very filthy and its by luck that you would find wipes to clean the trolley. The gospel music that is being played is just too depressing and not shop friendly on full blast,the hot food display glasses are so dirty that even if one would be hungry and would want to buy prepared food there that idea just goes out the window.

Well there are a lot of things I just wanted to highlight however how dose one shop when pricing is wrong and it is made the customers fault? Today my fateful attempt of buying Kanonkop Kadette Pinotage took 20 minutes after picking up the bottle off the shelf at R100 and to my surprise at the till points it scanned R110. I asked the cashier to check the shelf and she said the bar codes are different, I did not budge and requested that she calls the manager "Ted". Little did I know that was the worst mistake when his explanation was that the description of the wine is not specific but it dose not escape that the wine R110. My understanding is that the description on goods should be specific especially if the prices are different.

I mean the main argument here is that Kanonkop Kadette Pinotage is not priced the same with Kanonkop Kadette Cape Blend. If these things cost differently,why is it then not priced differently? As a customer I should pay the price I see off the shelf,this logic is not according to Ted who was rude and said I can rather write to whoever he is not going to rectify the prices. I am truly disgusted of this kind of service.....couldn't buy my bottle of wine this afternoon,I am home angry and thirsty writing this. Please lets get to the bottom of this matter.