LN
Lucy N

1 reviews | Active since Jul 2013

05 Jan 2021, 13:32

The don't care attitude store. Number 1

So it's corona 2nd wave and we all are super scared to be out of home for too long but have to get the daily bread and milk or odds and ends. On the 31st of December I ran out to pick n pat just to get some stuff for my kids and was shocked at the oribi plaza pick n pay brand. Firstly customers where not many so no excuses, for some odd reason there were 4 cashiers on the 31st of December 2020 who felt they were just there to get their salary. The cashiers showed no sense of interest in greeting or even working at a 'alright' speed. Look at your cameras managers and owners, with everything going down hill in the country how are yourll let cashiers have that don't care mindset and deal with customers. I was forth in line but waited 15mins cause the male cashier forgot to scan customers eggs and was talking and very confused. Everyone in that store seemed not to care about customers. I even at one stage vote them the store of the year but now it's a total nightmare shopping there. I always get a shouting from my spouse because they never busy but I wait long in lines trying to pay. I go to store for specials they advertise and they not in stock so you are suppose to go to the supervisor and get a call again for the special. What nonsense is that huh? I went once and now it's the customer fault for you not having stock and I have to go back really???. Let me not talk about stock rotation which mean nothing to yourll. I was not well and got my mom a pensioner to get me roast chicken, 2lt c***** milk and some other stuff. They chicken was peri-peri flavor and was not bad tasting but ran our tummy for days. The milk was a month long expiry but was sour after a day of opening it. So your cool room is not working properly. Have yourll not received complains or seen that sales have dropped. I honestly now can say this is my worse store to visit. A nightmare with staff and their don't care attitude till the.point where you leave had your items as you waited to long and had time to rethink your purchase and it's any women's nightmare if you have a husband who hates waiting and most of the time it's cause they advertise products they dnt have stock of. I left my slip airtime and change as the cashier was so slow that he irritated me. Remember pick n pay these are hard times and how you treat customers now will determine if your business will make it out 2021 or covid. These are times your staff should be more alive and your store in order. Don't bother calling me as I'm not here to complain for my change or product I purchased that was meant to be throw away but to let you know that you are losing customers and I have found a store not to far but can go the extra mile harbour guys. Remember competition not to far from yourll and right now most of the people I know and port shepstone is small had some issues with pick n pay oribi plaza. This store is gone to the dogs.

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