The Customer CAN be wrong, but in her eyes I was still right

Top rate service from Narrameen at Pick 'n Pay St Peter's Quare, Observatory. I questioned why I had not been rewarded the advertised discount on certain items I had purchased. First problem was the cashier had not reminded me to swipe my loyalty card - and I had forgotten (damn it! I am old!); second was incorrectly marked milk sachets when in facf the error was mine. No problem for Narrameen: she ran the basket of goods once again with the correct prices, all the time smiling and apologising for making me wait. I've always said Pick 'n Pay has the edge when it comes to customer service and her handling my issue just proves it once again.