1 reviews | Active since Jul 2018
Thay like to full you for money.
Pick n Pay (Hypermarket Brackenfell) like to take you for a ride with the aim of making money out of you. In one month, it has happened three times to me that the price below the product is not the price that scan at the till. First it was a toy I bought for my dog. Under him stood R89.99 but at the till it scanned R140.99. There after it was Oros with was more at the till and then it was viennas in which case the whole shelf was full of 1kg packs of viennas and there was just one price, R44.99 but at the till it scanned R79.99. Every time then it's just a "SO WHAT" because the right price tag is not under the product. Now I want to know, do they expect from you to first look at each price tag in detail and what do you do in a case like my wife who is half blind and can only read the big clear script of the price. At the till she couldn't see that the price was scanning wrong. They really liked fooling their customers.
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
