PW
Paul W
1 reviews | Active since Mar 2009
31 Mar 2015, 08:31
Thanks for changing my shopping patterns
After receiving extremely poor and shocking customer service from Trinity, the Store Manager, at the Edenvale (Van Riebeeck Mall) store, I have now changed my daily, weekly and monthly shopping patterns over from Pick n Pay to Checkers (Green Valley) and SuperSpar (Stoneridge) and am proud to state that both of these stores actually care about their customers, provide fantastic customer service and offer goods which are not expired.<br> <br> Thanks Trinity for encouraging me to move my purchasing power away from your store over to retail stores that actually give a damn.<br> <br> Now I'm a happy customer...
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Replies (1)Pick n Pay's replyOfficial
31 Mar 2015, 09:49Hello pol,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply31 Mar 2015, 09:49
Official
Hello pol,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
