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Ncediwe N
1 reviews | Active since May 2014
16 Mar 2020, 17:03
Thank you
I wrote a bad review about PicknPay here not too long ago and I am here again with some good news. I am satisfied with the management responded to the spoilt russians I bought from Phillippi Junction in Western Cape. Also the store manager was very professional and they didn't become defensive about the whole situation. I believe in them they can still do better. I even got my refund. And this isn't about the money but quality healthy food that we can afford. I also hope that the store manager will investigate the matter as she promised in order to avoid such occurrences in the future.
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Replies (2)Pick n Pay's replyOfficial
17 Mar 2020, 16:42Good day Ncediwe,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply17 Mar 2020, 16:42
Official
Good day Ncediwe,
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
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Ncediwe N's updateReviewer Update
17 Mar 2020, 16:51Pleasure
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Ncediwe N's update17 Mar 2020, 16:51
Reviewer Update
Pleasure
