1 reviews | Active since Jun 2018
Thank you
On Sunday 17 June 2018 I misplaced my Smart Shopper Card whilst shopping at PnP Umhlanga Crescent. I was in a bit of panic but after contacting the call centre the operator immediately assisted me and transferred my points effortlessly to my new card I obtained in the store. I wish to thank you and commend your staff for their committed and outstanding service. Thank you Shameema
Hi Shameema,
Thank you for choosing Pick n Pay and taking the time to write to us.
We appreciate your feedback and we are pleased that you have received goods service from our call center consultant.
We have tried calling you on *** however the person who answers does not know you.
We need your smart shopper card number to trace the consultant that has attended to you so that we can pass your message on to the relevant management team and consultant.
Kindly forward us your smart shopper card number with your compliment to *** to enable us to pass your message on.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,
Hi Shameema,
Thank you for choosing Pick n Pay and taking the time to write to us.
We appreciate your feedback and we are pleased that you have received goods service from our call center consultant.
We have tried calling you on *** however the person who answers does not know you.
We need your smart shopper card number to trace the consultant that has attended to you so that we can pass your message on to the relevant management team and consultant.
Kindly forward us your smart shopper card number with your compliment to *** to enable us to pass your message on.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Best regards,