1 reviews | Active since Aug 2017
Terrible uncaring service at pharmacy
I just spent 15minutea waiting for the nurse on the phone who never helped me. Then tried to explain my symptoms to the pharmacist Immanuel who couldn't even bother to listen and gave me the most expensive medicine he could! He wouldn't listen to my complaint and just kept telling me to see the nurse. Who is still on the phone and didn't even acknowledge me. This is disgusting service for a health industry! I will never go back there it's the very last thing one needs when they are sick.
Good day Kira,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Kira,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas