LJ
Letania J

1 reviews | Active since Sept 2018

30 Oct 2023, 08:42

TERRIBLE SERVICE,PAID FOR SOMETHING I DIDNT GET!!!!!!!!!!!!!!!1

I ORDERED FROM PICK N PAY ASAP, I ONLY RECEIVED HALF MY ORDER WHEN THE DRIVER CAME HE SAID THERE WAS NO STOCK I SHOULD CALL, I WAS LITRALLY ON HOLD FOR ALMOST 2 HRS BEFORE SOMEONE ANSWERED THE PHONE THEY TOLD ME IT WAS ESCALATED AND I WOULD RECEIVE MY REFUND, I CALLED BACK THE NEXT DAY AN AGENT TOLD ME SHE ESCALATED IT STILL TODAY NO COMMUNICATION, I WANT MY REFUND TODAY!!!!!!

0
Replies (4)
LJ
Letania J's update31 Oct 2023, 10:22
Reviewer Update
I still havent received any feedback instead my ticket was closed, all i want is my refund is that so hard to do??????
LJ
Letania J's update01 Nov 2023, 07:34
Reviewer Update
i still have not received feedback, this service is honestly appalling!!! why am i not receiving feedback how hard can this be
LJ
Letania J's update01 Nov 2023, 14:34
Reviewer Update
wow this is honestly frustrating why am i not happy with this service no1 has still not gotten back to me
LJ
Letania J's update02 Nov 2023, 08:12
Reviewer Update
i this is day 6 of me requesting my refund ive just about had it with you people and your lack of communication i was last told an investigation is taking place since then no feedback i hold for hours on the line with no assistance. what must i do for you to get me my refund? was it my fault that my order was not delivered fully? why do i have to struggle to get my money back?