Terrible service!!!! Order no ***1

I placed and order at 7am on 25 november! After 14:00 still waiting! But they stated delivery 8:30am...after calling 4 times my order arrives at 16:30!! And not even half of my goods is completed!! Phoning again 3 times.. getting promised everytime my goods is coming... its now 22:10... AND NO GOODS STILL WAITING FOR MY ORDER