1 reviews | Active since May 2017

13 May 2017, 16:18

Terrible Service from Cashier - Westgate Shopping Centre

<p>That was the first worst experience I got from this Pick'nPay.</p> <p> </p> <p>Caroline Mokalengs needs to get reviewed on her customer service and interpersonal s****s, she is so rude. She literally throw my item back at me with such disrespect let alone attitude telling me I brought an item without a price. Is she not to help me? </p> <p> </p> <p>Is this the type of people being hired to work with people on a daily basis?</p> <p> </p> <p>I was not pleased. Something should be seriously done about Carolines stinky customer service it is horrible.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply13 May 2017, 16:48
Official

Good day Rachel,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing this with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen