rG
ravigesan G

1 reviews | Active since Sept 2014

05 May 2021, 16:33

Terrible service

Pick n pay Malvern/queensburgh I was shopping and noticed the staff marking down baked goods. There were four/five staff all clustered together at one rack. (No distancing). I waited for staff to disperse.... I immediately went to the rack to get a marked down item... Only to notice there was none left .. There was no other customers that was before me...so no other customers could have got an item before me. I then asked a staff member where is the marked down goods. He then checked the same rack and said it all sold. I then explained the above to him that I was waitn and that I was the only customer there and why did the staff take every single item.

I then proceeded to speak to the manager "Denver" and explained the situation. He showed no empathy. I asked him how is this allowed. Why is all the mark down ring fenced for the staff. And that the situation was unfair. He rep**** that the staff are allowed to shop also. I have no problem with staff shopping. But surely they should be shopping during their lunch break. And surely not colluding with each other to buy up all items. I am not happy with the circumstances and the manner which your manager handled it. He blatantly tells me "what do you expect me to do" at that point I told him I will not be purchasing anything from the store. Left my items behind and left .... I am really disappointed at both the staff and management of pick and pay Malvern/queensburgh.

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