FK
Fiona K
1 reviews | Active since Dec 2023
27 Dec 2023, 14:22
Terrible Service
Pick ‘n Pay ASAP owes me a cash refund for over 2 weeks now they debited my money and I never got any order I have been calling them ever since speaking to different agents not help till today
This is terrible this is a **** actually
Helpful (0)
Replies (3)0
Replies (3)FK
Fiona K's updateReviewer Update
27 Dec 2023, 17:04I have been told this alot of time even now my R218 hasn’t reflected in my wallet this so unprofessional right now my children need food we have nothing to eat because of the R218 it’s been 2 weeks I call everyday using my airtime still no help when is the turn around time for the refund
FK
Fiona K's update27 Dec 2023, 17:04
Reviewer Update
I have been told this alot of time even now my R218 hasn’t reflected in my wallet this so unprofessional right now my children need food we have nothing to eat because of the R218 it’s been 2 weeks I call everyday using my airtime still no help when is the turn around time for the refund
FK
Fiona K's updateReviewer Update
27 Dec 2023, 17:06I have been told this a lot of time even now my R218 hasn’t reflected in my wallet this so unprofessional right now my children need food we have nothing to eat because of the R218 it’s been 2 weeks I call everyday using my airtime still no help when is the turn around time for the refund
FK
Fiona K's update27 Dec 2023, 17:06
Reviewer Update
I have been told this a lot of time even now my R218 hasn’t reflected in my wallet this so unprofessional right now my children need food we have nothing to eat because of the R218 it’s been 2 weeks I call everyday using my airtime still no help when is the turn around time for the refund
FK
Fiona K's updateReviewer Update
29 Dec 2023, 09:45Good day it’s been over 24 hours since my issue my escalated no money has reflected in my wallet I called in today and I was told it should reflect by today I need that money to make an order for my children this is unacceptable I will never ever use this App ever again this is going for 3 weeks since the back and forth and speaking to different agents 😔💔
FK
Fiona K's update29 Dec 2023, 09:45
Reviewer Update
Good day it’s been over 24 hours since my issue my escalated no money has reflected in my wallet I called in today and I was told it should reflect by today I need that money to make an order for my children this is unacceptable I will never ever use this App ever again this is going for 3 weeks since the back and forth and speaking to different agents 😔💔