Terrible service delivery

Requested for an online order from this store at 5pm on 25/03/2026 only for it not to be delivered up until 8am on 26/03/2026 with no communication, pathetic service from customer care via email, no one can provide human interactive feedback, all they can say was they did not have enough drivers for order to be delivered. Also received items that were damaged upon delivery , reported it on PNP Asap app still no feedback received.